    
Tech808
Moderator
Username: Tech808
Post Number: 17358
Registered: 8-2002
| | Posted on Thursday, January 14, 2010 - 6:05 pm: | 
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Attention Copper Forum Members,
COPPER ELECTRONICS, INC.
&
CUSTOMER SERVICE HOURS.
MONDAY thru FRIDAY
9am - 5pm
This means that if you Submit / Post a Customer Service Question or try to place an Order after Regular Business Hours 5PM or on Holidays or Weekends Customer Service will not receive or see the Order or Question until they resume Regular Business Hours.
If A Customer Service Question is Posted here on the Copper Forum After 5pm on Friday's, the Customer Service Dept will not see it or be able to answer that question until the following Monday morning when they Resume Normal Business hours.
And Please Remember that none of the Copper Forum Techs or Moderators work for Copper Electronics, and we all volunteer our time on the Copper Forum here to help, as our time allows and we may not see your post until after Copper Electronics closing time.
None of the Copper Forum Techs or Moderators are located in Louisville, KY. and we are all located in different times zones across the US.
NOTE!
The Quickest way to get a Customer Service Question answered is to call Customer Service during regular Copper Business hours and ask for Suzanne / Customer Service at:
1-800-626-6343
or send an e-mail to Suzanne at:
suzanne@iglou.com
And remember to include
YOUR FULL NAME (NOT your Copper Forum User Name)
and
YOUR COMPLETE SHIPPING ADDRESS
and
ZIP CODE
when e-mailing Suzanne.
We will continue to try and help people who post Customer Service Question's here on the Copper Forum as fast as we can Monday thru Friday.
NOTE!
But please remember that when a question is posted / submitted for the Customer Service Area, we then need to approve it or hold it until we have the time to contact/call Customer Service during regular working hours to get the answer and get a reply posted for you.
Hope this help's
Lon~Tech808
N9CEF
CEF#808~CVC#002
Radio Enthusiast!
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