Copper Talk » Open Forum » Archived Messages » 2002 » 09/01/2002 to 09/30/2002 » On line ordering problems « Previous Next »

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Conecuh
Posted on Wednesday, September 04, 2002 - 3:32 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I and many of my friends receive an ERROR message when trying to order from Copper. this prevents us from completing our orders. Has any one else had this problem?

Forummaster Note : I'm sorry you are experiencing problems. We would be very interested to hear about any of these problems. Please include the error message you received when you experienced the problem. Thanks!
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Conecuh
Posted on Wednesday, September 04, 2002 - 4:05 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Forummaster: Here is the message.
ERROR
It appears that this form was not submitted from our default domain of HTTP(s): www.copperelectronics.com rather it has been submitted from a local PC using Mozilla/4.0 (compatible; MSIE 6.0; windows 98) using the IP address 12.94.103.132/132. Jacksonville-18-19 rs fl. access. att.net. this access has been logged and reported to the store owner.

Maybe this will help. Thanks Conecuh
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Taz
Posted on Wednesday, September 04, 2002 - 7:39 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Conecuh, for future references try no to give out your ip address.
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Conecuh
Posted on Wednesday, September 04, 2002 - 9:36 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Thanks for the info Taz, but I have modified direct connect rotomodem that randomly selects a different IP address every time I connect. No problem now but at one time was a problem.

Again thanks for the info. Conecuh
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Taz
Posted on Wednesday, September 04, 2002 - 10:33 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

good, makes you a moving target
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Forummaster
Posted on Friday, September 06, 2002 - 1:44 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I haven't forgotten about this we just haven't been able to locate the problem.

We will keep looking.

I'm sorry for the inconvenience.
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Conecuh
Posted on Friday, September 06, 2002 - 2:15 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Forummaster: This morning I was discussing this problem with some other affected persons and one suggested a solution that works. I have tried it and it works on my computer. I therefore do not have this problem any more. Thank you for your time and effort, Conecuh