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Message |
    
WhiskeyKilo
| | Posted on Monday, January 21, 2002 - 1:26 pm: | 
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You know guys, each night I wake up very upset about what is going on in the world. America is going down the toilet, and we are already seeing what the war is causing overseas: Blood. Now I'm not saying that I agree or disagree with what is going on overeseas, but I do worry about my good friends over there.
Now, here in the good ole USA, where everyone is supposed to be patriotic and brotherly, I get taken to the cleaners. Let me tell this story very quickly, and then you guys tell me what I should do.
I placed an order with www.exportradios.com back in August of last year. It was not a large order, but it was around $175; which is a lot for me. After 4 weeks, and after Sept. 11, I was forced to cancel my order on Sept. 20. Partly because of the wait, but mainly because the company I worked for laid me off. I had received my credit card bill and was paying interest, but still, no product from them. On October 16, I received my next bill, and saw they did not credit me once again. I called, spoke with a nice lady, and she guaranteed me that I would receive my money that week. Guess what? On November 18, my wife informed me that my card was still not credited.
Now, this had been 3 months at this point, and the little jobs I had been doing around town were just barely enough to pay for my bills. I contacted them again, but this time I was very firm. I spoke with a man named Shawn Dillen, and he informed me that they were in the middle of a merger, and that my credit had been lost. He said that he would personally credit my card that day. Well, he did. He refunded my card for $95.17. For some reason, they charged me a fee for cancelling or something. Now it is January, and I have written a letter to my credit card, the East Texas BBB, and the State Attorney General of Texas. My credit card company is looking into the matter, but they said that this company has a lot of complaints about this, and they are looking into possible credit card fraud.(I'm simply repeating was i was told. I'm not making any alegations.)The BBB has written me twice with EEI's response, and each letter is full of lies. The Attorney General is looking into this, and I have spoken with a few others that have had good results when dealing with them. With all this being said, I don't know what to do. The first is coming, and I could really use that extra $60. If anyone has any information, please let me know. |
Dinker1
| | Posted on Monday, January 21, 2002 - 3:58 pm: |
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whiskey Kilo, I have been having my rounds with this bunch of CROOKS and I agree it's no fun, seems tehB B B would like to do more but their hands are tied.
They billed my card more than a month before they sent me my junk!?, I called them and told them I wanted to cancell and oh no I'm getting ready to ship todad, but didn't get it for 10 days
It wasn't what I had paid for, well I havent got all day but we have A friend here on the board that will help you of he can.I sent my Radio to him and he is taking care of what they were paid to do, will have a bundle in it when he's done but have confidence in him and will have a great Radio'''' DEAN- Good luck with your journey with them you will need it>> |
bullseye
| | Posted on Monday, January 21, 2002 - 5:29 pm: |
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I thank The Lord and all of you here that I found this forum. I had found the EEI website and was going to order a complete new mobile set-up. I had heard little complaints about them but nothing like this. To top it all off I got on their forum and they have people complaining on it although they ban them shortly thereafter so Copper is getting my business. Not only do you hear nothing but good things about them but they are willing to ship C.O.D. now that's loyalty to the customer. I don't know of any other electronics company that does that. HERE'S TO A GREAT COMPANY!!!!!!!!!!!!! |
Vernonott
| | Posted on Monday, January 21, 2002 - 6:40 pm: |
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bullseye : As we used to say back in the sixtys - RIGHT ON |
Vernonott
| | Posted on Monday, January 21, 2002 - 6:59 pm: |
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WhiskeyKilo:Been there and done that more than once.You can't dwell on it as it will eat you alive.Chalk it up to a costly experience and move on to your next project.Throughout life you will continue to make mistakes and be cheated and have your property stolen by deadbeats the world over.They will have to pay the price for thier deeds someday. |
Chanalthrasher
| | Posted on Monday, January 21, 2002 - 7:05 pm: |
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ive only ben into one radio shop since i first started with the cb hobbie and the guy who ran it was a good old man but with litil pepole in ower town he didnt do well and befor he was there copper was good ol copper the place for pepole with out a credit card my self for one the only problome i have ever had with copper is with them shipping me bad luck(like when i got my a99 i had it up and said lets put it up higher and well i droped it 60 feet and fiberglass every where my fault) every thing i buy all ways is here on time or sooner and never then i was expecting copper your #1 one with me and several pepole that i know keep the cod and you keep me and every one i know keep it up (get a alan 9001 in stock and ill love you) lol |
Bigbob
| | Posted on Monday, January 21, 2002 - 8:27 pm: |
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Copper's been good to me,too.Bought my first brand new radio from them,a President P-400 then an Eagle 2000 a PC 122 a COBRA 146gtl then an Antron 99 and a PDL-2.Then some other related equipment.And I never had a problem that I didn't cause myself.Good people,GOOOOOOOOOOD PEOPLE!!!!!!!!!!!!!!! |
Rightwing
| | Posted on Tuesday, January 22, 2002 - 12:52 am: |
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Stay with copper. excellent service,good turn around time, etc. no complaints here. the place in texas needs to remember an old texas saying: STAND AND DELIVER! |
Starlighter
| | Posted on Tuesday, January 22, 2002 - 2:07 pm: |
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I live in the Metro area where Copper is located.I have done business with them for the last few years and purchased many products.I know the people who work there and you couldn't ask for a better bunch of folks who go out of their way to satisfy your needs.I once screwed up a new mobile radio trying to do a mod and they still got the manufacturer to fix it under warranty!! I hope that they continue to be in business for a long time because it is getting harder and harder to find reliable stores that you can order from online and be confident that they will give you what you are paying for.Their prices are VERY competitive too! If you want them to carry other products that perhaps they don't stock at this time,email them with some suggestions.They will listen to you and consider your ideas.I have had personal experiences with them and they are open to suggestions.
Another Copper Fan. |
Bulletproof
| | Posted on Tuesday, January 22, 2002 - 8:58 pm: |
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Add me to the long list of Copper Loyalists ! Need to cancel an order ? It's never a big deal like those crooks in Texas. Always got my stuff on time in good shape at a reasoable price from Copper. Fancy websites don't impress me, service and knowledge does. Hope you have a very prosperous 2002 Copper ! You deserve it ! |
Dinker1
| | Posted on Wednesday, January 23, 2002 - 3:31 pm: |
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They don't have a web site anymore do yhey? I can't find it anyway.. No loss though...DEAN- |
RCI2990
| | Posted on Wednesday, January 23, 2002 - 7:11 pm: |
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coppers is great! IM a long time customer and have ONLY had one bad with them. I orderd a Night -K- Eagle when they first came out back a few years ago and they sent me a silver eagle. I sent it back and found the Night K Eagle was on backorder because of a fault in the mike. They told me it would take 6 weeks to a month but they came through and 2 weeks later i had a Night -K- Eagle im my hands!!!! Kudos to Coppers!!!!!!!! |
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