Copper Talk » Open Forum » Archived Messages » 2001 » 4/01/2001 to 7/31/2001 » What a drag this is! Who do I beleive? « Previous Next »

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Mark Metrovich
Posted on Wednesday, July 04, 2001 - 1:54 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Those of you who have read my posts know I am a newbie here, I found this site along with EEI's a few days back while researching CB's and 10 meter radios. I read the previous post regarding their fomum and decided to check it out to see what was up. In doing so I read a lot of bad talk about Copper, I have also read a few bad posts about EEI here. I also read certain posts talking about the Voyage VR9000 being a refurbished radio sold as new and that it is anywhere from a decent radio from one person to junk to another. God what a drag this is! I was ready to buy that radio, I have no way of being able to tell if it's a reconditioned radio other than visible damage. How do I sort all this out?!?! It's like listening to two kids fighting and blaming each other when I did'nt see the dispute, who the hell do I beleive? Or do I treat it like kids and punish both of you?! Are there any neutral forums out there I can go to to get an unbiased fair opinion?

Mark, San Diego, Ca.
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Copper_Fan
Posted on Wednesday, July 04, 2001 - 10:30 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I HAVE BOUGHT SEVERAL AMPS FROM COPPER I HAVE BOUGHT ANTENNA PARTS I EVEN BOUGHT MY 2990DX FROM THEM IF THEY SAY ITS NEW ON THE WEB PAGE ITS NEW!!!!!!!!!!! IF NOT YOU CALL SUZANNE AND RETURN IT THAT SIMPLE...i bought the Palomar 250 from them and it was advertised with the SD 1446 finals when i recieved it it had MRF455's for finals i contacted Copper told them he called the vendor and indeed the vendor changed finals to save money but didnt tell copper well they were MORE than willing to credit me with NO HASSLE but i said HEY ITS GOING TO DO THE SAME THING so i took the amp anyhow LOL

bottom line is find what you want and buy it,,,if what you want is at copper buy it there if it wasnt what your ordered return it!!! you can ALWAYS dispute credit charges on your card if you feel youve been ripped off,,, but i can give you a whole list of forums i attend but that wont help unless you read old posts in all the forums about radios that have a subject about the one you want,,, that will tell you,,,your asking about a radio and all the people that have that radio are going to tell you they are the best...look for the ones that post "MY RADIO ISNT WORKING" or "MY GATOR 3270 is having problems" then you will get the truth here is an example go to a forum search for topics on the 2990DX you will be amazed ive found both good and bad on all the forums so do your homework read all the past forums about a radio you want and see if the problems occur because of the radio????or the seller of the radio?????you will know by the complaints or raves either way

here is a chat room on radios that is very unbiased i attend alot you can talk about ANYTHING OR ANYONE!!!!

http://www.chargerscastle.com/cbhamchat.htm

were not always there but keep going back you will find someone

ps before i had a credit card my friend payed for and also bought a superstar 3900 from copper for me with the freq counter and no probs with it and it was new
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CQDX181
Posted on Wednesday, July 04, 2001 - 1:17 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Mark,

I think we all have heard the same rumors about Copper at one time or another. There was some scuttlebut about Copper "selling refurbed radios as new" on the EEI forum. So I posted a question there...

Copper has been in business around 25 years. That's a long time to be ripping people off and still be in business. I posted on EEI for ANYONE who bought a refurb from Copper to tell me how they new it was a refurb. You know what? Not a single person, not one, could tell me that they themselves had bought one or even how they new it was a refurb when they received it!

It seems that some people jump on the rumor bandwagon merely because it's there and have their mouths engaged before their brains.

If you search long enough you will find a complaint about anyone, for any reason. No doubt about that, but Copper has proven itself for well over 20 years in providing good quality items and good service. Everything I have ever bought from Copper was brand new in the original box will all the paperwork, just as promised. Plus, when I order something from Copper, it's on my doorstep in a few days, not two weeks!

I don't want to see this forum turn into a pissing match between online resellers. People come here to find the TRUTH about CB's and related electronics. We will not try to sell you something you don't need or tell you that you can get 1000 watts out of a 400 watt amplifier.

Check the Better Business Bureau's website. There you WILL find an unbiased opinion about any company.

I hope this helps you make your decision...

Steve
181
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CQDX181
Posted on Wednesday, July 04, 2001 - 1:33 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Mark,

Here are links to the Better Business Bureau's Website regarding each of the resellers in question...


Copper Electronics...

http://www.ky-in.bbb.org/report.html?compid=1708&national=Y

Express Electronics...

http://www.tyler.bbb.org/report.html?compid=21001767&national=Y

Notice which one has the SATISFACTORY record with the Bureau.

Steve
181
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FlaGator66
Posted on Wednesday, July 04, 2001 - 2:51 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Well Mark All I can say is Im a newbie too I have bought some items from Copper Like the power Mic I have in my Jeep I have been using it for over a year now with No problems I also notice that EEI's prices are about 10 to 40 dollars more than coppers prices on the web I used to live in Washington St thats where I first heard about copper elec. talking to the locals Copper came highly recomended Ive never even heard of EEI until just recently If Im not mistaken EEI offers something called a super tune DONT BELIEVE IT it will mess up your radio and it will sound like CRAP Ive seen and heard this personally from my local CB shop From listening to Mister 307 here at Copper He will help with Peaking and tuning But he will only do it just enough so that the cb has quality sound both reveive and transmit NOT high output ( Note If you have your radio peaked and tuned rember to tell the tech who does it that you have an amp so you dont over drive your amp and smoke it)
But remember this a small amp with both recieive preamp and amplified output will do just about the same thing Im not saying that EEI will not offer quality service or products But I have heard more good about copper than bad and this was not on the net But in talking to people on the radio I suppose one way is to call the better business bureau and see if any complaints have been filed there about either company and make a judgement call there
But anyway I belive in the K.I.S.S. method (keep it simple stoopid) of doing things Since I dont know very much about radios myself I will take in alot of input before going out and buying My personal choice of Mobile radios are anything that Uniden makes and the Galaxy 949 and 959 Your CB club prolly sticks to regular channels while on the trail I know Mine did as for the small Handheld radios they use More than likely you will just have to buy one of those to talk that way STicking with a radio that has AM (40 channel) and Upper/lower sideband Will prolly get the job done with your trail riding and the lonely nights on top of the hill ( I use to do that in washington I think its kinda cool) talk skip for hours on end WANT more power ahhhh ahhhh ahhhhh By an Amp to boost your output that way your radio stays stock and untouched couple that with a good antenna and your on your way thats what Im doing and shopping at ebay for somethings Im sticking with regular AM and SSB ( no license required hint hint) and putting a base staion in the home so I dont have to find hills which where Im at is kinda few and far between oh yeah copper also has an auction area thats where I bought my mobile amp I opted for the small KL40 I dont really want to kill the radio waves with My Mobile radio
Happy Hunting
FlaGator66
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Anonymous
Posted on Wednesday, July 04, 2001 - 4:47 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Mark; I'm not a guru in this cb hobby but I will tell you my results. I have bought equipment from both Copper's and from Panther Electronics with no severe side effects. What they both said was correct and the items purchaced lived up to their claims and arrived in a reasonale length of time. I have tried to buy from the other place (EEI)and was always put on hold (or ignore) and finally hung up.
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vernonott
Posted on Wednesday, July 04, 2001 - 8:52 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Mark : I gave you the honest opinion of a long time Copper customer.I do not work now nor have I ever worked for Copper.I have purchased several radios from Copper,the Voyage being one of those purchases.I am more than satisfied with the performance of the Voyage.In fact the Voyage has done so well I think Copper is selling them too cheap.
On the other hand I have purchased two high dollar radios from the boys in the great state of Texas and those radios are now at a factory repair center in Pa.being repaired at my expense because I refuse to send these radios back to the same people that messed them up.
What I am trying to tell you is that the Voyage is a great radio and if you don't feel comfortable buying it from Copper buy it somewhere else.As you said yourself ,you are a newbie to this hobby.I am not a newbie and I have no reason to lie to you.
The major difference between this forum and the other is I will give you an unbiased ,honest opinion based on actual experience with the product.Many of the members on the other forum will tell what you need or should do without ever having used the product themselves.
Have a nice day and what ever you decide to purchase or whomever you deside to purchase from ,get on the air and good luck.
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707
Posted on Wednesday, July 04, 2001 - 11:31 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I can tell you this much... I ordered and was charged for an amp on June 6, 2001 from one of the "other guys"(not EEI) I have yet to receive it as of July 4, 2001. I have had nothing but runarounds with these clowns. I could have gotten the SAME thing for a mere 10 bucks more from Copper, and been using it today. I screwed up. Never again.
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199
Posted on Thursday, July 05, 2001 - 12:56 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I have absolutely no affiliation with Copper, and I have no dog in this retailer debate. However, I have purchased numerous items from Copper with absolutely no problems. I would bet my left gonad that Copper does not sell, and has never sold, refurbished radios unless the radio is advertised as such. Copper has always had the best prices with no extra/hidden costs, and I think that is hard for many competitors to stomach.
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dogcather
Posted on Friday, July 06, 2001 - 10:44 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

please dont believe everything you read, i have been doing cb for quite sometime, all i hear is
copper electronics, you know the old saying , if
you hear it enough it must be true , not so, there are some strange cb people out there that want something for nothing just because the price is low dosent mean its refurbed, beleive this if it wasnt for copper we would be paying a lot more for the hobby you are getting into.
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Anonymous
Posted on Saturday, July 07, 2001 - 11:15 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I have no affiliation with Copper. The last ten years or so, I and several friends have been doing business with Copper--NO problems that were not resolved. EEI--I bought ONE item from them, and I am not impressed with them at all. My turbo-tuned radio took a crap after 30 days. Their customer service sucks hard, and they just plain LIE to get people's business.
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Dutchman
Posted on Saturday, July 07, 2001 - 2:50 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I've never ordered from EEI...but the 5 items I DID get from COPPER came fast,and as advertised.
Two amps I got were new in box,and factory fresh.
Same with the power mic.
Saw that BBB thing on those other guys....never gonna get any of MY cash!!!!
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Hammunition
Posted on Monday, July 30, 2001 - 4:09 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Mark, I hate to make this sound redundant but I am a personal victim of EEI's embellishment. I purchased a Magnum 257 and Silverstreak 250 amp from them. They did me on a $50 dollar "turbo tune" that never occurred. My amp also took 2 months to arrive. I was told the amp was a 250 to 275 watt high drive amp and quickly found it wasnt when the finals were fried by a 7 watt setting on my radio. Then upon taking it to a tech, I was alerted to the fact that the 2SD1446 finals in the amp would in no way put out in the realm of 250 watts. Even after replacing the finals with MRF455's I was assured that the amp might perform at 150 watts RMS. I confronted EEI and was told that my tech was wrong and that "new technology" could make these 60 watt finals perform at 125 watts a piece. EEI was very willing to charge me for the repair job. I had also purchased an RF Limited Echo/Takback mic that never worked. They never responded to my email and have put me on eternal hold the last 3 times I called to address the situation. Lucky for me I make good money and this in nothing more than a minor annoyance. Good people on limited budgets get taken by these guys and I think its inexcusable. They once had a loyal customer, now they have a terrible loud mouth anti-advertisement because I am big in the radio scene here in Florida.
My repair Tech introduced me to Copper and I have been in heaven ever since. Copper will always get referrals here in Orlando.
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PEDDLER
Posted on Monday, July 30, 2001 - 7:50 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

Let me in on this wagon. I have purchaced from COPPER's as well as Panther to the tune of $1500 to $2000 total. What I recieved is what I paid for; no more, no less. All the items were recieved within the time frame that was designated.
IN OTHER WORDS,,,NO PROBLEMS.

The Peddler
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bruce
Posted on Monday, July 30, 2001 - 9:26 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I have NEVER got any thing from Copper that WAS NOT NEW and they do sell used radios but they are sold as such . Now another dealer in Texas i dont deal with anymore because of several problems with his stuff. And a Ham radio dealer in orlando is on my list too. Also Copper has always shipped to me within 5 days the others well sit tight.
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Toid
Posted on Tuesday, July 31, 2001 - 7:57 am:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I have been hearing the "Copper sells repacks as new" statements since the mid 1980s. I have purchased 3 Cobra 148 GTLs from Copper since 1983 and I am currently using one that I bought in 1985 and if it a repack the Hell with new I'll take repacks anytime. As far as EEI.......as soon as I saw the Turbo Tune------ $45.00 it doesn't take a rocket scientist to realize something isn't right.
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bruce
Posted on Tuesday, July 31, 2001 - 9:13 pm:   Edit Post Delete Post    Move Post (Moderator/Admin Only)

I buy things from copper all the time as well as a ham radio place i will call ALF both sell good stuff both will stand behind what they sell (Although tech 181 probley has had days where he would like to as far behind as he could get) What reason would copper or ALF have for not giving you what you paided for ? Now as for tubro tune doesnt it make sence that a radio would come from the factory TUNED? Take your 45 bucks and go have fun or buy some radio goodie with it

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